Apovia Pharmacy Services
involve the dispensing of high cost medications that are used to treat complex, chronic medical conditions such as rheumatoid arthritis and human immunodeficiency virus (HIV). Our Specialty Pharmacy is URAC accredited. Learn More.
Contact & Hours
Phone: 267-901-0000 | 888-215-4555 (TOLL FREE)
Business Hours: Monday-Friday: 9AM - 5PM EST
Saturday: Closed | Sunday: Closed
24/7 on call pharmacist is available only for specialty pharmacy patients in case of emergency
Our Specialty Care is Supported by the following services:
Prior Authorization Services: Team of experts working with patients’ health plans to cover the cost of medication.
Financial Assistance: Our team assists with finding financial help from many patient assistance programs so patients can afford their specialty medicine. Apovia can purchase many medications at a very low price so patients can receive a deep discount and sometimes receive medicine free of charge.
Convenient Home Delivery / Clinic Pick Up: Patients can choose to have their medicine home delivered or can pick up at the pharmacy.
Refill Reminders: Our team personally calls patients before they are due for a medicine refill to help them take their medicine as ordered. If patients have any problems or questions they can talk to one of our pharmacists.
Patient Education: Our pharmacists and clinical staff work together to educate patients so they understand why it’s important to take their medicine, how best to take their medicine and answer any questions. Also, pharmacists will explain what potential side effects may occur and what patients should do if they experience a side effect. Our pharmacists follow science-based guidelines on how they educate patients to ensure patients are knowledgeable about their medicine and medical condition. For patients prescribed a self-injectable medicine which requires training on how to inject their medicine, our team will help patients receive this needed training.
24/7 On Call Pharmacist: If a patient has any questions or concerns about their medicine, they can speak to a pharmacist any time by calling 267-901-0000.
Adherence Programs: Helping patients take their medicines so they can get the most benefit is a high priority at Apovia Pharmacy. This involves all the services listed above and monitoring patients who are and are not taking their medicine as ordered by their doctor. Patients who are not taking their medicine as prescribed will be contacted by our staff to evaluate why the patient is not taking their medicine. A care plan will be created to guide follow up with the patient, and if needed, the patient’s doctor may be contacted to help the patient receive the most appropriate therapy.